Our guarantee is a philosophy and a commitment that the task is not complete until the total effort has been approved by you (our customer) and by your customer when applicable. When assigned a specific task, we price the task effort per submission (either single or multiple submissions as per your requirements define up-front). We do not consider a task effort submission complete until the item has been accepted/approved by both your program management personnel and your customer's program management personnel. We will accomplish (at no charge) all changes/revisions required to an item as long as the changes/revisions are within the bounds and parameters of our previous negotiated basic contractual agreement outline up-front from your program's specification documents.
Additionally, our policy is that program element efforts are not considered complete until accepted by your program management personnel, your customer's program management personnel (when applicable), and we have demonstrated a compliance with all of our contractual agreements. We are totally responsible for all program tasks and efforts assigned to us, and will ensure the tasks or efforts are completed and on time and within budget.
